Shipping Policy
Last updated: November 2, 2026
This Shipping Policy explains how [Business Name] processes and delivers orders placed on [website URL], what shipping costs, and what to do if something goes wrong with a delivery.
Order Processing
Orders are processed within 1-3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays. Orders placed then are processed on the next business day.
During sales, holidays or high order volume, processing may take a little longer. We will email you if there is a significant delay.
Shipping Options and Rates
Shipping costs and delivery estimates are calculated and shown at checkout before you pay. We currently offer:
- Standard, 3-7 business days, $5.99
- Express, 1-3 business days, $14.99
Delivery
Delivery times are estimates that start once your order has shipped, not from the date you ordered.
We can deliver to PO boxes and military addresses (APO/FPO) using standard shipping.
Order Tracking
When your order ships, you will receive an email with a tracking number and a link to follow your package. Tracking can take up to 24 hours to update after you receive it.
Where We Ship
We currently ship within our home country only. We do not ship internationally at this time.
Incorrect Addresses
Please check your shipping address carefully at checkout. If you notice a mistake, email us at [contact email] as soon as possible: we can update the address only before the order has shipped. We are not responsible for orders delivered to an incorrect address provided at checkout, and reshipping costs for returned parcels are the customer's responsibility.
Lost, Stolen or Damaged Packages
If your tracking shows delivered but you cannot find your package, check around your property and with neighbors, then contact us at [contact email] within 7 days of the delivery date. We will open a claim with the carrier and help you resolve it.
If your order arrives damaged, keep the packaging and email us photos within 7 days of delivery. We will arrange a replacement or refund.
Returns
For information about returns, exchanges and refunds, please see our Refund and Return Policy.
Changes to This Policy
[Business Name] may update this Shipping Policy from time to time. Changes take effect when posted on this page, and the "Last updated" date above will be revised.
Contact Us
If you have any questions about this policy, please contact [Business Name]:
- Email: [contact email]
- Website: [website URL]