A Chatbase alternative with live chat and booking built in

Chatbase and ChatMox both train an AI chatbot on your website and documents. The differences are in pricing, the free plan, and what happens after the AI answers: live chat, bookings and lead capture.

Try ChatMox free See pricing

The short answer

Choose Chatbase if you want a pure AI agent builder and are comfortable with a paid plan from day one. Choose ChatMox if you want a free plan, more messages per dollar on entry plans, and AI, live chat, booking and lead capture in one widget.

ChatMox vs Chatbase at a glance

ChatMoxChatbase
Free planYes, 75 AI messages/monthNo (7-day trial)
Entry plansStarter $99/mo: 5,000 messagesHobby $32/mo (700 credits), Basic $120/mo (4,000 credits), billed yearly
Monthly billing$99 Starter, $149 GrowthHobby $40, Basic $150, Business $500
Hand over to your teamHuman handoff on the Growth planHuman handoff options
Appointment booking in chatBuilt inThrough actions and integrations
Visitor analyticsBuilt inChat analytics

Chatbase details from their official page, checked October 2026. Prices change, so confirm before you buy.

Where Chatbase is the better fit

  • A dedicated AI agent builder with many configuration options and actions.
  • A lower-priced Hobby plan if you only need a small number of messages.
  • Popular with developers who want to build custom AI agents.

Where ChatMox is the better fit

  • A free-forever plan to test the AI on your real website.
  • More messages for the price on entry plans: 5,000 messages for $99 vs 4,000 credits for $120-150.
  • Appointment booking, a contact form and human handoff in the same widget, not only AI answers.
  • Visitor analytics show where your website visitors come from.

What ChatMox costs

  • Free plan forever: 75 AI messages a month, 1 team member
  • Starter $99/mo (5,000 messages, 3 team members), Growth $149/mo (10,000 messages, 5 team members)
  • Flat monthly price. No per-seat fees and no per-resolution charges

See every plan and limit on the pricing page.

How to switch from Chatbase

  1. 01Create a free ChatMox account and add your website URL.
  2. 02Upload the same documents you trained Chatbase on.
  3. 03Swap the Chatbase embed code for the ChatMox script tag.

Questions & answers

Chatbase's pricing page lists paid plans with a 7-day trial (Hobby, Basic and Business) rather than a free tier. ChatMox has a free-forever plan with 75 AI messages a month.

Other comparisons

ChatMox vs IntercomChatMox vs ZendeskChatMox vs DriftChatMox vs TidioChatMox vs LiveChat

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