Is ChatMox better than LiveChat?

It depends on who answers your chats. If people answer most of them, LiveChat's agent tools are excellent. If you want AI to answer most visitors, ChatMox includes far more AI messages for a flat price.

Does ChatMox hand chats to a human?

Yes. Human handoff is available on the Growth plan, so your team can take over a conversation when the AI cannot help.

Is there a free trial?

ChatMox has a free-forever plan rather than a time-limited trial.

A LiveChat alternative built around AI

LiveChat (now sold as Text plans for new customers) is a mature live chat tool priced per user, with a small number of AI resolutions included. ChatMox is AI-first: the assistant answers most questions, and your team steps in only when needed.

Try ChatMox free See pricing

The short answer

Choose LiveChat if a team of human agents answers most chats and you want a polished, mature agent app. Choose ChatMox if you want AI to answer most visitors around the clock, with bookings and lead capture, and a flat price.

ChatMox vs LiveChat at a glance

	ChatMox	LiveChat
Pricing model	Flat monthly plans	Per user: Essential $19, Growth $79 per user/month (billed annually)
AI included	Thousands of AI messages per plan	Essential 10, Growth 200 AI resolutions/month; then $49.50 per 50
Free plan	Yes, forever	No (14-day free trial)
Appointment booking in chat	Built in	Through integrations
Human agent tools	Live chat and handoff	Very mature agent app and routing
Setup	One script tag; the AI learns from your website	Agents, routing and AI to configure

LiveChat details from their official page, checked October 2026. Prices change, so confirm before you buy.

Where LiveChat is the better fit

A very polished agent experience for teams that answer chats by hand all day.
Advanced routing and many integrations built over years.
Low per-user starting price for small human teams.

Where ChatMox is the better fit

AI does most of the work: thousands of AI messages are included instead of 10-200 AI resolutions.
No per-user pricing, so adding a teammate does not raise the bill.
A free plan to try the AI on your own website.
In-chat booking and lead capture without extra apps.

What ChatMox costs

Free plan forever: 75 AI messages a month, 1 team member
Starter $99/mo (5,000 messages, 3 team members), Growth $149/mo (10,000 messages, 5 team members)
Flat monthly price. No per-seat fees and no per-resolution charges

See every plan and limit on the pricing page.

How to switch from LiveChat

01Sign up for ChatMox free and add your website.
02Upload your canned responses and FAQs to the knowledge base.
03Replace the LiveChat snippet with the ChatMox script tag.

Questions & answers

For new customers, LiveChat sells Text plans: Essential at $19 per user per month billed annually ($25 monthly) with 10 AI resolutions, and Growth at $79 per user ($99 monthly) with 200 AI resolutions. Extra AI resolutions cost $49.50 per 50.

Other comparisons

ChatMox vs Intercom ChatMox vs Zendesk ChatMox vs Drift ChatMox vs Tidio ChatMox vs Chatbase

Try ChatMox on your own website

Add your website and the AI learns your pages in minutes. Free plan forever, no credit card required.

Start free